Access control is the security technology most businesses underinvest in — and the one that delivers the most consistent, ongoing security value. A well-designed access control system doesn't just lock doors: it creates a detailed record of who is in your building at any moment, protects sensitive areas from unauthorised access, and gives you control that traditional keys simply can't provide.
The Problem With Keys
Keys are fundamentally insecure for business premises because:
- They can be copied without your knowledge
- You cannot revoke access when an employee leaves without changing the lock
- You have no record of when they were used or by whom
- They can be lost, creating significant security risk
Electronic access control solves all four problems simultaneously. Credentials can be revoked instantly, access is logged in real time, and lost credentials don't create a security risk.
Types of Access Control Systems
Card or Fob Systems
The most common commercial access control technology. Employees carry a card or fob that is presented to a reader to unlock a door. Cards can be programmed with access levels (which doors, which times) and revoked instantly if lost or when an employee leaves. Reliable, cost-effective, and well-understood.
PIN-Based Systems
PIN-only systems are generally not recommended for commercial premises because PINs are shared and can't be individually attributed. Best used as a secondary factor in combination with a card (card + PIN).
Mobile / Smartphone Credentials
Modern access control platforms allow employees to use their smartphone as their credential — using NFC or Bluetooth to unlock doors. Convenient (no physical card to lose or forget), and most employees always have their phone. Increasingly common in newer installations.
Biometric Systems (Fingerprint / Face Recognition)
Biometric access offers the highest assurance of identity — the person can't share or lose their credential. However, biometrics require careful consideration of privacy obligations under Victorian law, employee consent, and data storage. Best suited to high-security areas rather than general office access.
Video Intercom
For visitor management and unmanned entry points, video intercoms allow staff to visually verify and admit visitors remotely. Often combined with electronic door release for reception areas.
Standalone vs Networked Systems
Standalone systems control a single door independently — typically cheaper but offering limited management capability. Networked systems connect all doors to a central controller and software platform — allowing real-time monitoring, centralised credential management, access reports, and remote management. For any office with more than 2–3 doors or more than 20 employees, a networked system is almost always the right choice.
Cloud-Based Access Control
The current generation of access control platforms are cloud-based — the software runs in the cloud, and the hardware (readers, controllers) connects via IP. This offers significant advantages: remote management from anywhere, automatic software updates, integration with other cloud systems (HR, visitor management), and scalability without hardware investment.
Cloud-based platforms typically charge a monthly subscription per door. For many businesses, this is a better model than a large upfront hardware investment in a system that becomes obsolete.
How Many Doors Should You Control?
At minimum, any office should control:
- Main building entry (if the building doesn't have its own access control)
- Your office suite entry
- Server room / IT room
- Executive offices (if they contain sensitive documents or assets)
- Safe or cash handling areas
Additional doors to consider: fire exit control (doors that should only open outward for egress), storage rooms with high-value assets, and any area with regulatory access requirements.
Integration With Other Systems
Modern access control integrates with:
- CCTV — triggering camera recording on access events
- Alarm systems — arming/disarming based on first-in / last-out
- HR systems — automatically provisioning and revoking access based on employment status
- Visitor management — issuing temporary credentials to pre-registered visitors
- Intercom systems — remote visual verification of visitors before granting access
A fully integrated system provides a much higher level of security than standalone components — and modern cloud platforms make integration far more accessible than it was a decade ago.
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