Help Centre
Frequently Asked Questions
Common questions about hiring security guards in Melbourne — licensing, pricing, deployment, and contracts.
General
How quickly can you deploy security guards?
We can typically deploy security guards within 24–48 hours for standard requirements. For urgent or emergency security needs, we often provide same-day deployment. Contact us directly for urgent requests.
Do your security guards carry weapons?
Standard security guards are unarmed. We do offer licenced armed security officers for high-risk environments such as cash-in-transit operations and high-value asset protection — these are deployed on a case-by-case basis based on your risk assessment.
Are your security guards covered by insurance?
Yes. All our guards are covered by comprehensive public liability insurance and professional indemnity insurance. We can provide certificates of currency on request.
Licensing
Are your security guards licenced in Victoria?
Yes. Every security guard we deploy holds a valid Victoria security licence issued under the Private Security Act 2004. We verify all licences prior to deployment and maintain ongoing compliance checks.
How can I verify a security guard's licence?
Victoria security licences can be verified through the Victoria Police Licensing & Regulation Division (LRD) online portal. You can search by licence number or name.
Pricing
How much does it cost to hire a security guard in Melbourne?
Security guard costs vary depending on the type of service, hours required, and specific risk factors. Generally, uniformed guards range from $35–$55 per hour. We provide detailed, transparent quotes — contact us for a free assessment.
Do you charge a minimum number of hours?
Most engagements have a 4-hour minimum per shift, though this can vary by service type. Long-term contracts typically have more flexible arrangements.
Deployment
Can I hire security guards for a single event?
Absolutely. We regularly provide security for one-off events — from corporate functions and private parties to large festivals and sporting events. No long-term commitment required.
What areas do you cover in Melbourne?
We cover all of Melbourne metropolitan area and regional Victoria including Geelong, Ballarat, Bendigo, and Shepparton. Contact us to confirm coverage for your specific location.
Contracts
Do I need to sign a long-term contract?
No lock-in contracts required. We offer flexible arrangements from single-event bookings to ongoing month-to-month contracts. Long-term clients benefit from preferential pricing.
What notice period is required to cancel a security contract?
For ongoing contracts, we typically require 30 days' written notice. For event bookings, cancellation policies depend on proximity to the event date.
Still Have Questions?
Can't find what you're looking for? Our security specialists are available 24/7 to answer your questions.